Here at Tandem ITS we have had years in the call center space lending us a unique perspective on call center design, implementation, operation and measurement (for success;-)
Additionally, we have partnered with the leading telephony manufactures furthering our insight into building and running a successful call center based on your vertical, budget and time line. There are many many options out there that are tremendously expensive and complex conversely there are options that are cheap and simplistic. Let Tandem ITS bring the options to you through insightful analysis giving you the power to make the best decision.