Most organizations can’t afford to have an on-site support engineer managing their network
24 hours a day, 7 days a week.

That’s why we offer a powerful Cloud computing service that monitors your critical network functions. By identifying network issues before they become larger problems, we can save you significant time and money.

With our Cloud-based remote Network Monitoring service, we can configure and remotely monitor all of your important network systems (e-mail, servers, routers, available disk space, backup applications, critical virus detection, and more).

If our system detects a problem, it alerts the Technical Support Team, so we can take corrective action. Depending on prearranged instructions from your own network engineers, we’ll correct the problem immediately, wait until the next business day or simply notify you of the issue.

Tandem ITS can ensure your network is always reliable and available — even during off hours or when your engineer is not on site.

Benefits include:

  • Continuous device monitoring of critical network systems (including core servers such as e-mail and Web, Internet connectivity, firewall and other applications)
  • Proactive trouble alerts sent to the Tandem ITS Technical Support Center
  • Time and money-saving identification of network and application issues before trouble occurs
  • Easy client access to network status through the Tandem ITS Client Portal
  • All costs are know, up front
  • All costs known up front

May we get back to you?